SPIKED PRIVACY

Introduction

This privacy notice discloses the privacy practices for SPIKED and applies solely to information collected by this web site.

At SPIKED we are committed to protecting your privacy.

We collect information about you, only with your approval.

We collect information for 2 reasons:

When you choose to place an order
When you choose to sign up for promotions/competitions/newsletters

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We may use or share your information where we work alongside other companies to provide you with information related to similar topics.

We will use your information to respond to you, regarding the reason you contacted us and in order to process your order in the most efficient manner. .

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Should you wish to unsubscribe from any of our mailing lists you can do so at any time by e-mailing us at info@getspiked.co.uk.

Your Access to and Control Over Information

You can do the following at any time by contacting us:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security At SPIKED we take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

At SPIKED we do not actually see your credit card details, when you place an order online, these are handled separately and securely by PAYPAL our payment service provider who use 128bit SSL encryption to ensure your credit card details are safe at all times.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only SPIKED employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you make an order via phone through our sales team, your credit details are shredded and disposed of as soon as the order has been securely processed. We do not hold or store any of your credit card information after the order has been processed.

At SPIKED we may use technology to track patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can actually modify your browser settings to prevent this happening. The information collected in this way can be used to identify you unless you modify your settings.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 07921 871441 or via email at info@getspiked.co.uk